Terms and Conditions

1. Introduction

Welcome to BizCelebNews! These Terms and Conditions govern the use of our services, programs, and offerings in the field of news and content services. By subscribing to our content or using our services, you agree to these terms and commit to fully comply with them.

2. Service Eligibility

2.1. Subscriber Information – Our services are available to professionals and individuals seeking quality news and content services. When subscribing to our services, we request information about your interests and preferences to ensure appropriate and targeted content delivery.
2.2. Registration – Our news services require prior registration and preference assessment by BizCelebNews. You are obligated to provide accurate and current information about your interests and reading preferences, as well as relevant contact details.
2.3. Conduct Guidelines – During our content delivery and interactions, we expect the highest professionalism and respectful behavior. Any form of inappropriate communication, disruptive behavior, or breaches of our community guidelines may lead to immediate termination of services.
2.4. Confidentiality – Subscribers commit to maintaining the confidentiality of information shared during our premium services regarding editorial practices, content strategies, and other subscribers.

3. Subscription Booking and Payment

3.1. Service Subscriptions – Subscriptions can be made through our website, by phone, or via email and are binding after our written confirmation. Due to the exclusive nature of our services, we reserve the right to accept or decline requests at our discretion.
3.2. Payment Terms – Subscription fees are due before the first content delivery. We accept bank transfers, credit cards, and for qualified subscribers, 30-day payment terms.
3.3. Corporate Subscriptions – For organizations requiring regular news services, separate payment terms can be arranged as specified in the respective service contract.
3.4. Cancellation Terms – No fee is charged for cancellations up to 72 hours before a scheduled premium content delivery. For cancellations within 72 hours, a cancellation fee of CHF 50 may apply. No-shows for scheduled content sessions will be charged the full service fee.

4. Service Delivery and Changes

4.1. Service Planning and Execution –

  • GrandSpaPro reserves the right to modify the availability of services, times, and care specialists.
  • In case of service unavailability, appointments may be rescheduled or alternative care options proposed.
  • Changes to appointments will be communicated to residents as early as possible with reasonable notice.
    4.2. Care Documentation – All provided care plans, assessments, and wellness analyses are prepared with utmost care. However, the final responsibility for reviewing all care information lies with the resident and their medical advisors.

5. Premium Services and Special Requests

5.1. Premium Registration – Premium services and specialized care access are subject to separate, stricter registration conditions, which are communicated before booking and are binding. This may include comprehensive medical assessments and insurance verification.
5.2. Cancellation Terms for Premium Services – Cancellations for premium services must be made at least 7 days in advance for a full refund. Later cancellations will incur a fee of CHF 2,500.
5.3. Service Restrictions – For certain specialized care services, we reserve the right to restrict or deny access based on medical requirements, legal restrictions, or insufficient qualification documentation of the interested party.

6. Liability Disclaimer and Warranty

6.1. Liability – GrandSpaPro is only liable in cases of intentional misconduct or gross negligence by our staff or care experts. We assume no liability for the accuracy of health information provided by third parties (medical facilities, insurance companies, authorities) or for errors in externally provided documents.
6.2. Professional Responsibility – Our care providers conduct thorough assessments and care evaluations but do not independently verify all technical, legal, or medical details. Residents are strongly encouraged to consult independent medical professionals, lawyers, and financial advisors.

7. Discretion and Confidentiality

7.1. Confidentiality Agreement – All parties commit to absolute discretion regarding all care services, resident identities, and service details. This applies even after the termination of the care relationship.
7.2. Media Waiver – Residents agree not to disclose details about their relationship with GrandSpaPro or provided care solutions to media or third parties without our prior written consent.

8. Data Protection

8.1. Data Processing – The processing of personal data is carried out according to our separate Privacy Policy, which is considered an essential part of these Terms and Conditions and should be carefully read.
8.2. Care Records – We maintain confidential records of care services and treatments. These records are kept secure and in accordance with the highest data protection standards.

9. Refund Policy

9.1. Service Quality – At BizCelebNews, we strive to provide exceptional news services. If you are not completely satisfied with the content received, please notify us within 14 business days after content delivery.

9.2. Refund Eligibility – Refunds or service credits may be granted at our discretion if:

  • There was a demonstrable error in content curation or presentation attributable to our staff
  • Essential news information was incorrectly or misleadingly presented through our fault
  • Premium content was not delivered as promised or described
  • For justified complaints about the quality of our news services

9.3. Refund Process – To request a refund or service adjustment, please contact our subscriber care team in writing with details of your concerns and relevant documentation. We will review each case individually and discreetly and respond within 7 business days.

9.4. Limitations – Please note that refunds may not be available for:

  • News services already fully provided according to agreed subscription criteria
  • Circumstances where the subscriber provided incomplete or inaccurate information about their interests or content needs
  • Requests made more than 60 days after content delivery
  • Rejections of news services by the subscriber due to changed personal circumstances or preferences
  • Content conditions or service availability outside our control

9.5. Alternative Solutions – In appropriate cases, we may offer extended news services, access to alternative content programs, or partial credits instead of a full refund, depending on the nature of the concern. Our goal is to find a satisfactory and discreet solution for all parties involved.

10. Final Provisions

10.1. Severability Clause – Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
10.2. Applicable Law – These Terms and Conditions are subject to Swiss law. The place of jurisdiction for all disputes is the registered office of BizCelebNews, to the extent permitted by law.